Monitoring in Social Case Work

Authors:

Pages: 140-146

Abstract:

The article presents the case monitoring as substantial component in the practice of social work. Matters about the subject, criteria and methods for monitoring within the case-management during social work have been analyzed. The supported notion is that monitoring, as current observance and tracing the development of the case, has a key role. Thus, according to the observed hardships and obstacles, appropriate measures may be taken, and the individual plans, the social services parameters and methods of work may be actualized. In the analysis, attention has been paid to the client participation in the monitoring activity – the user of social services must have the opportunity to express and share his preferences, experiences and degree of satisfaction. Thus the client will navigate the social worker and the servicing team in the adequacy of the support and care in relation to his needs.

Keywords:

monitoring, social work, case management

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