21st Century Media and Communications
“ST. CYRIL AND ST. METHODIUS” UNIVERSITY OF VELIKO TARNOVO - UNIVERSITY PRESS

Relationship Management in Online Political Communications


Authors:
Iliana Pavlova St. Cyril and St. Methodius University of Veliko Tarnovo, Bulgaria

Pages: 7-11

Abstract:

The paper discusses the communication features of the web and the opportunities for strategic management in online political communications. It focuses on the role of “The network of relations“ and the mechanisms of functioning of the brand narrative as a consumer-centered process

Keywords:

relationship management, online political communications, customer-centric brand communities

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