“ST. CYRIL AND ST. METHODIUS” UNIVERSITY OF VELIKO TARNOVO - UNIVERSITY PRESS

Factors for Optimising the Oral Communication Medical Specialist - Patient Specialized Aid


Authors:
Violeta Tacheva Varna, Bulgaria
Vanya Goranova

Pages: 255-270
DOI: https://doi.org/10.54664/VEZY6633

Abstract:

The main barriers to effective oral communication at the specialized medical units are classified. The specific verbal and nonverbal factors for improvement of oral communication are studied, the communicative techniques and means are summarized. We give examples from the specialized medical practice of efficient and inefficient communicative acts between the medical staff and the patient according to the contemporary European requirements for patients’ rights.

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