Фактори за оптимизиране на устната комуникация медицински специалист - пациент при специализираната помощ
Автори:
Виолета
Тачева
Варна, България
Ваня
Горанова
Страници:
255-
270
DOI: https://doi.org/10.54664/VEZY6633
Резюме:
The main barriers to effective oral communication at the specialized medical
units are classified. The specific verbal and nonverbal factors for improvement
of oral communication are studied, the communicative techniques and means are
summarized. We give examples from the specialized medical practice of efficient
and inefficient communicative acts between the medical staff and the patient
according to the contemporary European requirements for patients’ rights.
Ключови думи:
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