Diogenes
“ST. CYRIL AND ST. METHODIUS” UNIVERSITY OF VELIKO TARNOVO - UNIVERSITY PRESS

Empathy and Personality in Dentistry


Authors:
Borislav Vasilev St. Cyril and St. Methodius University of Veliko Tarnovo, Bulgaria

Pages: 257-264

Abstract:

The connection between empathy and communication on the dental practice is two-sided: on the one hand, empathy requires good communication skills (active listening, imagination, rich vocabulary) to be properly sensed and communicated to the other party in communication. Successful transmission of empathy is as important as the feeling itself. On the other hand, having empathy can greatly help the successful communication and transmission of the desired information by the sender. Through empathy, the sender can understand the current status of the addressee and thus convey the message more correctly. So it turns out that empathy alone is hardly enough. Personal qualities are also needed to establish contact during the empathic process.

Keywords:

empathy; communication; personal qualities.

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